Why should I choose Coastal Shore Vacations?
Well, because we're THE BEST, of course! :-)
Seriously though, we are the leader in vacation rentals and property management on Virginia's Eastern Shore. Here at CSV, we are committed 100% to providing the best possible vacation experience. Some of the things that set us apart from our competition are:
- Family owned & operated for over 25 years. You can trust our service and experience.
- Three LOCAL office locations to serve you.
- Friendly & knowledgable year-round staff. We're always HAPPY to answer your questions and offer recommendations.
- One of the most flexible and "guest-friendly" cancellation policies in the industry (see below). We understand things happen!
- 24/7 support and emergency after-hours contact.
- Thorough cleaning and inspection by trained professionals prior to each check in.
We offer keyless/contactless check-in! What does that mean for you?
No more fighting the check-in crowds to pick up your packet. No more keys to keep track of and get lost. You can go directly to your rental home at 4 PM and start your vacation right away!
What time is check-in and check-out?
Check-in time is 4 PM. While we understand that you're anxious to start your vacation, we ask that you plan your travel time accordingly. Door codes do not activate until 4 PM on your check-in day. Check-out time is 10 AM. Likewise, door codes deactivate automatically at 10 AM on your check-out day.
What is provided at my rental property? What should I bring?
All rental units are furnished with linens and towels, blankets, pillows, pots, pans, utensils, cookware, dinnerware, etc. Each guest receives a 'Guest Starter Amenity Bag' which includes toilet paper, paper towels, dish & hand soaps, laundry items, trash bags and more. (These are small travel-size items that are intended to get you started; we do not supply enough for your entire stay.)
You should bring (or purchase after arrival) food, paper products, laundry supplies, toiletries, etc.
I'm traveling with a pet. What should I know?
Pets are family too! We're pleased to be able to offer pet friendly accomodations and, for that, we ask that you abide by the pet rules. If you are traveling with a pet, please start by selecting a 'Pet Friendly' rental property. There is a non-refundable fee per pet. All pets must be disclosed, and pets are NOT allowed at non-pet friendly units. Undisclosed pet(s), even at a pet-friendly unit, will result in a charge against your credit card on file and/or immediate eviction without refund. Some rental properties have restrictions regarding number/size/type of pet(s). Please note that animals (of any kind) are not allowed on the beach.
Do you offer Travel Insurance? What are the coverage details?
Yes we do! And we highly recommend it. Read the summary of coverage here. Read the full details and declaration of coverages here.
Still have questions? Feel free to reach out to Red Sky Travel Insurance at 866-889-7409.
We also offer 'Cancel For Any Reason' Coverage! Ask us for details.
I'm bringing a boat. What should I know?
Please be sure to speak with a reservationist regarding boat dockage at your specific rental home. Although a property is waterfront, there may be restrictions regarding boat dockage/boat trailers/parking, etc. We cannot guarantee water depth or "dockability". There are many areas in the waters surrounding Chincoteague Island that are shallow. A permit is required to use the Town's public boat ramps - these can be purchased at the Chincoteague Police Station on Deep Hole Road.
What happens if I have to cancel my reservation?
We have one of the most flexible cancellation policies in our area! We get it - things happen and plans change. Here is our cancellation policy:
Cancellations occurring > 90 days prior to check-in: Guest will receive a refund of monies paid, less a $199 cancellation fee. Credit card fees and travel insurance cannot be refunded.
Cancellations occurring < 89 days prior to check-in: Guest will receive a refund of monies paid in the event that the unit is re-rented by a paying guest for the same dates. Said refund will be less a $299 cancellation fee. Credit card fees and travel insurance cannot be refunded.
PLEASE NOTE: Changing properties and/or reservation dates constitutes a cancellation and falls under this policy. CRR highly recommends the purchase of Red Sky Travel Insurance to protect your vacation investment.
Do I have to pay a security deposit with my reservation?
No! No more security deposits, which means no more waiting for your refund after departure. In lieu of the security deposit, each reservation automatically includes an 'Accidental Damage Protection Plan' which covers up to $1,500 worth of accidental damage during your stay. (A few of our properties still require a refundable security deposit.)